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Tourist Privileges
KTC Credit Card Holders Exclusive – Enjoy Multiple Tourist Rewards at K11 Art Mall

From now until 30 June 2020, KTC Credit Card Holders can enjoy the following privileges at K11 Art Mall:

 

Reward 1: Welcome Reward

Receive a complimentary welcome set^ by presenting your KTC Credit Card at KLUB 11 Koncierge

 

Reward 2: K11 Tourist Card Booklet^

Receive a complimentary K11 Tourist Card Booklet to enjoy up to 30% discount at over 65+ merchants at K11 Art Mall

 

Reward 3: Extra Reward#^

Receive an extra giftset from MoMA Design Store valued at HKD58 upon same-day accumulated spending of HKD2,000 or above^

 

Promotion Period: From now until 30 June 2020

Redemption Hours: 10:00am – 10:00pm

Redemption Counter: K11 Art Mall – KLUB 11 Koncierge (3/F)

 

^ Offer is available on a first-come-first-served basis and while stocks last.

# Obtain at least 1 or a maximum of 4 eligible receipts with the same KTC Credit Card on the same day (Each receipt should contain a minimum spending of HK$50, excluding spending by K Dollar(s)).

 

Terms and Conditions

  1. Cardholders must redeem above reward(s) at designated redemption counter located at K11 Art Mall during redemption hours on the same transaction day. Late redemption will not be accepted. Cardholders must present the original copies of valid machine-printed merchant sales invoices, corresponding KTC Credit Cards sales slips, together with the KTC Credit Cards bearing the same card number on the sales slips to redeem above reward(s). Cardholders can only redeem above reward(s) the K Dollar and/or gift after the above documents have been verified successfully by staff at K11 Art Mall. Cardholders must redeem in person and staff at K11 Art Mall reserves the right to ask for identity proof for verification purpose.
  2. Each eligible receipt can only be used for redemption once. All eligible receipts that have been used for redeeming the reward(s) will be marked. Such marked eligible receipts cannot be used again in the Offers or for redeeming any other gifts or privileges in other promotional activities at K11 Art Mall (except the redemption of KLUB Points and car park privileges).
  3. The spending amount of eligible receipt is calculated in terms of each set of KTC Credit Cards card number and will only include the actual spending amount (only include the net payment amount after deduction of discount, privileged coupons or cash coupons). The transaction amount by the principal and supplementary card under the same cardholder cannot be combined.
  4. During the redemption, staff at K11 Art Mall has the right to make photocopies of the machine-printed merchant sales invoices and record the cardholder's name, part of the KTC Credit Card card number and information on machine-printed merchant sales invoices and sales slips. The personal information collected will only be used for this promotion. Provision of the above information by the cardholders represents that cardholders agree to the collection and understand the purpose of collection. All personal information collected will be destroyed after the Promotional Period.
  5. The Offers cannot be exchanged for cash or other gifts or offers.
  6. Above reward(s) will not be re-issued in case of loss or damage. Above reward(s) cannot be cancelled, changed, transferred, refund or exchanged for cash under any condition once it is issued.
  7. Cardholders have accepted and agreed to abide by the Terms and Conditions of the Offers, if he/she redeemed above reward(s).
  8. In case of fraud or abuse, the Bank and Hong Kong Island Development Limited reserve the right to disqualify the cardholders immediately and retain the right for legal action. The Bank, K11 Concepts Limited and K11 Loyalty Program Limited reserve the right to get back above reward(s) due to the disqualification of the cardholder’s eligibility for redemption.
  9. The Bank and K11 Concepts Limited shall not take any responsibility for any disputes related to the Offers mechanism.
Time
15 Nov 2019 - 30 Jun 2020
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Exclusive Rewards for High Speed Rail Travellers

1. K11 Tourist Card

Redeem complimentary gifts and enjoy 25% off at over 65 stores

 

2. Instant Rewards

Receive HK$1,450 + Extra HK$100 cash rebate upon designated same-day spending

 

Promotion Period: From now until 30 June 2020

Redemption Hours: 10:00am – 10:00pm

Redemption Counter:

K11 Art Mall – KLUB 11 Koncierge (3/F)

K11 MUSEA – KLUB 11 Koncierge (4F)

 

*Present with valid high speed rail ticket. Terms and condition apply.

 

Terms & Conditions:

  1. Tourist whose spending reaches the HKD28,000 at K11 Art Mall and/or K11 MUSEA (excluding spending by K Dollar(s)) with a maximum of 4 electronic receipts (each receipt with a minimum same-day spending of HK$50), together with the corresponding merchant’s receipt(s), may redeem the $1,550 K Dollar Pass by presenting the said Eligible Receipts and high speed rail ticket at KLUB 11 Koncierge on 3/F of K11 Art Mall and/or 4F of K11 MUSEA during the Promotion Period.
  2. This promotion is only applicable to tourists (with valid non-Hong Kong passports/ travel documents & Valid High Speed Rail Ticket) who are KLUB 11 Black Card, Gold Card or Pre-member.
  3. K11 has the right to make any marks on each Eligible Receipt presented to K11 in the course of redemption. The Eligible Receipt marked by K11 in this redemption cannot be used again for redeeming gifts from other promotions (e.g Rewarding Journey).
  4. Tourist shall present his or her original valid passport and High Speed Rail Ticket (Valid within 7 days) for inspection at the time of redemption and may be asked to provide the initial 4 digits of passport number to verify tourist’s identity.
  5. K Dollar Pass will be credited in the form of KLUB Points.  The expiry date of the extra KLUB Points will be 31 December 2020. The equivalent amount of KLUB Points will be credited based on participant’s membership tier at time of reward redemption.
  6. This promotion is subject to the KLUB 11 Program Terms and Conditions.
  7. K11 Concepts Limited reserves the right to change the terms and conditions anytime without prior notice. In case of any dispute, the decision of K11 Concepts Limited shall be final.
  8. In case of discrepancies between the provisions of the English version and the Chinese version, the English version shall prevail.

KTC Credit Card Holders Exclusive – Enjoy Multiple Tourist Rewards at K11 Art Mall

From now until 30 June 2020, KTC Credit Card Holders can enjoy the following privileges at K11 Art Mall:

 

Reward 1: Welcome Reward

Receive a complimentary welcome set^ by presenting your KTC Credit Card at KLUB 11 Koncierge

 

Reward 2: K11 Tourist Card Booklet^

Receive a complimentary K11 Tourist Card Booklet to enjoy up to 30% discount at over 65+ merchants at K11 Art Mall

 

Reward 3: Extra Reward#^

Receive an extra giftset from MoMA Design Store valued at HKD58 upon same-day accumulated spending of HKD2,000 or above^

 

Promotion Period: From now until 30 June 2020

Redemption Hours: 10:00am – 10:00pm

Redemption Counter: K11 Art Mall – KLUB 11 Koncierge (3/F)

 

^ Offer is available on a first-come-first-served basis and while stocks last.

# Obtain at least 1 or a maximum of 4 eligible receipts with the same KTC Credit Card on the same day (Each receipt should contain a minimum spending of HK$50, excluding spending by K Dollar(s)).

 

Terms and Conditions

  1. Cardholders must redeem above reward(s) at designated redemption counter located at K11 Art Mall during redemption hours on the same transaction day. Late redemption will not be accepted. Cardholders must present the original copies of valid machine-printed merchant sales invoices, corresponding KTC Credit Cards sales slips, together with the KTC Credit Cards bearing the same card number on the sales slips to redeem above reward(s). Cardholders can only redeem above reward(s) the K Dollar and/or gift after the above documents have been verified successfully by staff at K11 Art Mall. Cardholders must redeem in person and staff at K11 Art Mall reserves the right to ask for identity proof for verification purpose.
  2. Each eligible receipt can only be used for redemption once. All eligible receipts that have been used for redeeming the reward(s) will be marked. Such marked eligible receipts cannot be used again in the Offers or for redeeming any other gifts or privileges in other promotional activities at K11 Art Mall (except the redemption of KLUB Points and car park privileges).
  3. The spending amount of eligible receipt is calculated in terms of each set of KTC Credit Cards card number and will only include the actual spending amount (only include the net payment amount after deduction of discount, privileged coupons or cash coupons). The transaction amount by the principal and supplementary card under the same cardholder cannot be combined.
  4. During the redemption, staff at K11 Art Mall has the right to make photocopies of the machine-printed merchant sales invoices and record the cardholder's name, part of the KTC Credit Card card number and information on machine-printed merchant sales invoices and sales slips. The personal information collected will only be used for this promotion. Provision of the above information by the cardholders represents that cardholders agree to the collection and understand the purpose of collection. All personal information collected will be destroyed after the Promotional Period.
  5. The Offers cannot be exchanged for cash or other gifts or offers.
  6. Above reward(s) will not be re-issued in case of loss or damage. Above reward(s) cannot be cancelled, changed, transferred, refund or exchanged for cash under any condition once it is issued.
  7. Cardholders have accepted and agreed to abide by the Terms and Conditions of the Offers, if he/she redeemed above reward(s).
  8. In case of fraud or abuse, the Bank and Hong Kong Island Development Limited reserve the right to disqualify the cardholders immediately and retain the right for legal action. The Bank, K11 Concepts Limited and K11 Loyalty Program Limited reserve the right to get back above reward(s) due to the disqualification of the cardholder’s eligibility for redemption.
  9. The Bank and K11 Concepts Limited shall not take any responsibility for any disputes related to the Offers mechanism.

K11 Tourist Card

From now till 31 December 2019, you can redeem a K11 Tourist Card at the Koncierge on G/F or via ‘hk_K11’ WeChat or K11 Art Mall’s official website to enjoy special privileges at K11 merchants!

 

Redemption Details:

Electronic K11 Tourist Card

To redeem, follow ‘hk_K11’ on WeChat or visit K11 website to register as a KLUB 11 member to enjoy the privileges.

 to redeem the e-vouchers

 

K11 Tourist Card Booklet

To redeem, please present a valid travel document at Koncierge, G/F.

Redemption Hours: 10:00am – 10:00pm

Redemption Counter: Koncierge, G/F, K11 Art Mall

 

For the detailed Terms and Conditions of the K11 Tourist Card Booklet, please . 

For the detailed Terms and Conditions of the Electronic K11 Tourist Card, please .