VISIT

• Baby Stroller Lending Service


• Disabled Facilities


• Electric Vehicle Charging Service


• Parking Incentive Redemption


• First Aid Service


• Sick Bag Supply


• Life-saving AED Devices


• Free Wi-Fi


• KLUB 11 Member Service


• Lost & Found


• Mobile Charging Devices


• Nursery Room


• Regional Travel Tips


• Restaurant Recommendation Service


• Self-service Lockers

The Koncierge provide a mobile phone battery recharging service from 10:00am – 10:00pm daily with a service charge of $10 and a deposit of HK$300.

You are just a few steps away from enjoying wireless internet access at K11 Art Mall! Choose the network “K11” and sign in to enjoy unlimited Wi-Fi service.

1. Choose the network “K11”


2. Choose your KLUB 11 membership tier


3. Sign in your KLUB 11 membership account

30-minute complimentary Wi-Fi service is also available for our guests.

For enquiries about the exact locations of the mall’s W-Fi hotspots, please visit our G/F Koncierge.

The nursery room on L1 provide safe and hygienic areas for parents and babies in comfort and privacy.

Strollers can be borrowed from the Koncierge from 10am – 10pm daily with a deposit of HK$500.